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Delivery Information



Standard UK Mainland Delivery

  • If your order weighs under 2 kg it's sent by Royal Mail
  • If your order weighs over 2 kg it's sent by Courier

We dispatch orders Monday-Friday (working days only). Your order will be delivered within 4 working days from the date you ordered.

All orders sent by Royal Mail are delivered with your normal daily post. If they cannot deliver your parcel they will leave a card notifying you and return the parcel to your local sorting office. You can then either collect from the sorting office or contact them directly to arrange redelivery – full details of these options are on the card that’s left.

Courier orders are delivered Monday-Friday between 9am and 5pm. It's not possible to specify a time for delivery. Orders are automatically authorised to be left with an immediate neighbour if you or the recipient is out and unable to accept the package (they will always endeavour to deliver it directly first though). In this event, the courier will leave a card advising you where they have left your package. If you DO NOT want the courier to leave it with any neighbours or safe at the premises you must tell us in the delivery instructions box when you check out so we can inform them. Similarly if you have specific delivery instructions as to where it can be left please let us know so we can pass this on.

Express Courier Delivery
We offer a next day delivery service via DPD to UK mainland addresses. This service is available for orders placed before 2pm Monday-Friday (working days only) - they will be dispatched the same day to be delivered the following day (working days only). Simply select the 'Express Courier Delivery' option when you check out. Unfortunately for logistial reasons we are unable to offer a next day service to the Scottish Highlands or any UK Islands.

Named Day Delivery
If you require a package to be delivered on a specific day, then use our Express Courier Delivery service to ensure the package arrives on the day you wish. Simply enter your delivery date in the additional information field on the checkout page and select the 'Express Courier Delivery' option. Delivery is available Mon-Fri before 3.00pm.

If you request either the next day or named day delivery service (applicable to UK mainland deliveries only) and the courier company fail to deliver on the date requested, then we will automatically refund you, the customer, the difference between our regular delivery charge and the next day/named day charge.

Any failed delivery as a result of incorrect, incomplete or unclear address information, or as a result of the recipient not being at the address to sign for the package is not covered.

Express Courier Delivery (UK Mainland only)
WEIGHT (kg) COST  
Up to 20kg
£6.99  
Orders over 20kg will be charged at an additional £6.99 per 20kg or part thereof.

Standard UK Mainland Delivery
WEIGHT (kg) COST  
Up to 0.5 kg
£2.49  
Up to 1kg
£2.99  
Up to 1.5kg
£3.49  
Up to 2kg
£3.99  
Up to 20kg
£4.49  
Orders over 20kg will be charged at an additional £4.49 per 20kg or part thereof.
 
UK Highlands & Islands Delivery
The following locations are classed as remote by our courier and therefore are classed as UK Highlands and Islands: AB36-38, AB55-56, FK17-21, G83, HS, IV, KA27-28, KW, PA20-78, PH18- 26, PH30-44, PH49-50, ZE1-3.


WEIGHT (kg) COST  
Up to 0.5 kg
£2.49  
Up to 1kg
£2.99  
Up to 1.5kg
£3.49  
Up to 2kg
£3.99  
Up to 2.5 kg
£4.49  
Up to 3 kg
£5.99  
Up to 4 kg
£7.99  
Up to 5 kg
£8.99  
Up to 20 kg
£14.99  

British Forces Overseas (BFPO)
Please select 'BFPO' from the Country dropdown list when sending to BFPO locations. Due to postage restrictions we are unable to send goods that weigh more than 2kg (1.9kg products + package weight) to BFPO addresses.

WEIGHT (kg) COST  
Up to 0.5 kg
£2.49  
Up to 1kg
£2.99  
Up to 1.5kg
£3.49  
Up to 2kg
£4.49  

International Delivery
With the exception of the countries covered by our European courier service if you are buying or sending Scorchio goods outside of the UK we use Royal Mail Priority Air Mail. This is not a trackable service and delivery times vary enormously depending on the destination country. In our experience it can take up to 14 days for some countries.

Due to oversees postage restrictions we are unable to send goods that weigh more than 2kg (1.9kg products + package weight) oversees using this service.

Due to increasing customs restrictions we are currently unable to ship outside of Europe.

Please note we do not include the value of the goods on the packaging and any additional customs charges are the responsibility of the purchaser.

We are currently unable to ship to the following European countries: Russia, Romania.

EU Countries*
WEIGHT (kg) COST
0.50
£3.99
1.00
£6.99
1.50
£9.99
1.9 £12.99
Rest of Europe
WEIGHT COST
0.50
£4.99
1.00
£9.99
1.50
£14.99
1.9 £17.99

*Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark (except Faroe Islands and Greenland), Estonia, Finland (except Aland Islands), France, Germany, Greece, Hungary, Ireland, Italy (except Vatican City), Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Slovak Republic, Slovenia, Spain (except Canary Islands), Sweden.

European Courier Service
We offer a European delivery service orders up to 20kg to the countries listed below. Delivery is trackable and takes 2-6 days.

Belgium, France, Germany, Luxembourg, Netherlands, Republic of Ireland
Delivery time approx 2 days

WEIGHT (kg) COST  
1.2 to 20
£14.99  

Austria, Denmark, Liechtenstein, Czech Republic, Italy, Slovakia, Spain
Delivery time approx 3-4 days

WEIGHT (kg) COST  
1.2 to 20
£19.99  

Estonia, Finland, Hungary, Poland, Portugal, Slovenia, Sweden
Delivery time approx 4-5 days

WEIGHT (kg) COST  
1.2 to 20
£26.99  

All prices quoted above include VAT.